Our Product Policy

Tesco Products Return Policy

We are happy to refund or replace any Tesco
products which falls below the high standard you expect. Please return it to any Tesco store for a replacement or refund.

Products could be refunded at any our stores customer service counter within 7 days of the purchase date if below conditions are met : 
  • Original receipt is provided
  • Products are still in good condition in original packaging
  • Price tag is not removed
This policy does not apply to:
  • Electrical products (please refer to Electrical refund policy at the customer service counter or electrical counter)
  • Frozen and chilled food
  • Undergarments
  • Camera
  • Mobile phones
  • Printing equipment such as scanner, copier machine or fax machine
  • Clearance products