No. Personal Data Protection Act prevents us from changing any details on a card without owner’s consent. You can have the points transferred to your existing card or new card by sending the request in writing. Please submit your request with a death certificate copy to:
Clubcard, Customer Department @ Lotuss Stores (Malaysia) Sdn Bhd
(Formerly Known As Tesco Stores (Malaysia) Sdn Bhd)
(Registration No. 200001018812 (521419-K)),
Head Office, Level 3, No 3, Jalan 7A/62A,
Bandar Menjalara, 52200 Kuala Lumpur
Alternatively, you can email firstname.lastname@example.org.