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Shop Smart with GST at Tesco

KNOW your products Only certain items incur 6% GST
 
  • Fresh, chilled or frozen poultry, meat and fish
  • Fresh vegetables and fruits
  • White and wholemeal bread
  • Eggs (chicken, duck & salted eggs only)
  • Various forms of oil (groundnut, palm & coconut oil only)
  • Rice, salt & coarse grain sugar
  • Prepared or pre-marinated meat, poultry, fish and vegetables
  • Pasta, soft drinks, chocolate, snacks, most canned foods
  • Shampoo, toothpaste and other beauty / grooming products
  • Processed food (sausages, meatballs, cold cuts, etc)
  • Kitchenware, footwear, beauty & health, hardware, toys & games, bags, apparel
GST at Tesco
 
All goods and services will be charged in accordance to GST regulations. Tesco will not profit from GST and any cost savings from manufacturers will be passed on to customers.

What is on the Shelf Label?

What's in Your Receipt!
 
Z indicates items without GST
 
S indicates items with GST
 
Clubcard Points awarded on total purchase

excluding any Clubcard and discount vouchers or coupons

E.g. : 45 Clubcard Points earned for this purchase
RM1 = 1 Clubcard Point

 
Claiming for Business

Till Receipts from Tesco Hyper, Grocery Home Shopping and Convenience Store can be used to claim up to RM30 GST refund. Should you need to claim more than RM30, please visit the Customer Service Desk who will issue a full tax invoice once you have registered as a business with us.

Tesco E-Shopping
 
When you shop online, 0% GST icon will be reflected on items that do not incur GST.
Dining at the Tesco Foodcourt
 
Receipts at food court are issued by the respective food stall operators. Taxable amount will only be indicated in receipts by GST registered operators.
GSTFAQ
 
Q. What is GST?
A. GST stands for Goods & Services Tax- it is a tax collected by companies on the sales of goods and services and paid to the Government. Currently the rate of GST will be set at either 0% or 6% depending on the type of product.
Q. When will GST start?
A. GST is currently planned to start on 1st April 2015.
Q. What about Sales & Service Tax?
A. GST will replace the current Sales & Service Tax.
Q. Will every item include GST?
A. No, many items are exempt or have 0% rate. For Tesco most fresh meat, fish, produce and commodities like rice are zero rated but most other items we sell will attract GST.
Q. So all prices could rise by 6%?
A. It’s very hard to give an exact answer as to what the overall impact of GST on prices will be. The Government estimates that overall prices may rise by 1.8%. Because many items have sales & services tax at 10% so it is expected that many items could come down in price or stay the same.
Q. How will I know what items have 0% and 6% GST?
A. It will be reflected on your receipt and the Shelf Label too. Items that are 0% GST will have Z (Zero Rated Item). Items that are 6% will have S (Standard Rated Item).
When you shop online, 0% GST icon will be reflected on items that do not incur GST.
Customers are also able to know about zero rated items and 6% GST from the Shoppers Guide published the Ministry of Domestic Trade, Cooperatives and Consumerism (MDTCC).
Q. Why the difference in prices between Shoppers Guide and prices of goods in stores?
A. Shoppers Guide is only an estimate by the Government on prices of goods during the time which the Guide was published. In actuality, prices of goods fluctuate and influenced by market factors such as demand and supply, currency exchange, and weather condition.
Q. How have you set prices during GST introduction?
A. At Tesco, we always strive to keep our prices low, so you enjoy greater value. No profit will be made from the new implementation of GST. You will still find great prices and promotions at Tesco even after GST is implemented. In addition retailers under Anti Profiteering Act are expected to maintain its profit margin and not increase it unreasonably.
Q. Shouldn’t all prices be lower if Sales Tax was 10% and GST is 6%?
A. The previous Sales & Services Tax (SST) was not applied to all products and for many products now taxed 6% GST. Tesco has reflected SST price decreases in as many products as possible. The final price after GST reflects any changes to prices from our suppliers. You can be assured the price you pay after GST will accurately reflect the difference between SST and GST. Prices of good also fluctuate depending not just on promotion but market forces like demand and supply, currency exchange, and weather condition to name a few.
Q. Does Tesco plan to absorb GST like one of your competitors?
A. The GST introduced by the government is a consumption tax, and therefore borne by consumers. Regardless of our competitor’s short term strategies, Tesco will always remain competitive in our pricing strategy to ensure that we always be reactive to market forces and provide the best prices for great value.
Q. Is Tesco making extra profit from GST?
A. Absolutely Not. Tesco is not making any extra profit from GST. We only increased prices where we had no choice, due to the change in cost price and other market factors which continuously fluctuate. In addition, the Government has very strict rules on profiteering during post GST and Tesco is committed in complying with all regulations.
Q. How can I get more details on GST?
A. You may contact our Call Centre 1300 13 1313. Our Help Team is ready to answer any queries you may have. Government has also uploaded information on GST which can be accessed online through Malaysian Customs have a good website where you can find out more details on GST;
http://gst.customs.gov.my/en/Pages/default.aspx
Q. How do I earn points?
A. Every RM1 spent in Tesco = 1 point. This excludes the redemption of any Clubcard Discount Vouchers/Coupons or Trade Vouchers.
Q. Do you award points for GST?
A. Yes, it is inclusive in the amount you spend at Tesco (stated in your receipt).
Q. How about dining at the Tesco Food Court?
A. Receipts at food court are issued by the respective food stall operator. Taxable amount will only be indicated in receipts by GST registered operators.
Q. How to claim input tax for Business?
A. Till receipts from Tesco Hyper, Grocery Home Shopping and Convenient Store can be used to claim up to RM30 GST refund. Should you need to claim more than RM30, please visit the Customer Service Desk who will issue a full tax invoice once you have registered as business with us.